General help
Anything about using the app.
support@spoontip.comSupport
Help, and a way to reach us
Most questions are answered below. If yours is not, write to us — a person reads it.
Privacy and your data
Requests about what we hold and deleting it.
privacy@spoontip.comEverything else
Press, partnerships, or a note about a menu we got wrong.
hello@spoontip.comFrequently asked
Which languages does it handle?
Menus in almost any language the camera can read, translated into the language you choose. The app itself is available in 17 languages.
How long does a scan take?
Dishes appear as they're read, so you're reading before the scan finishes.
How much does it cost?
Pricing is still being decided. We'll share it here before launch.
Do I need an account?
Yes. Sign in with Apple, Google or email the first time you open the app. You can delete your account and its data at any time from Settings.
What happens to my menu photos?
They're sent over an encrypted connection to our AI providers to read and translate the menu, and they aren't kept afterwards. See the privacy policy.
Where do the dish photos come from?
From our own catalog first, and from public sources on the web when a dish isn't in it yet.
Is my voice recorded?
Your audio is sent to our AI provider to turn it into text. We don't store it.
Does it work offline?
Scanning and chat need a connection. Menus you've already scanned stay on your device.
What counts as a scan?
One menu, however many pages you photograph together. A four-page menu shot in one go is a single scan, not four.
When is it out?
iOS first. It's in preview testing now. Write to us and we'll tell you the day it lands.